Common questions

Everything you'd want to know.

Answers to the questions we hear most. Can't find yours? Send us a message.

For routine visits we typically book 24–48 hours ahead. Emergency dispatch is prioritized based on the veterinarian's location and traffic — often within 60–90 minutes across Nairobi during operating hours.

Still have questions?

Get in touch — we usually reply within an hour during operating times.

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